I called the dealer for the re-bed cost and. My trouble is due to the resin being used up and needs to be re-bedded. This tech checks the system out thoroughly and informs me that the system is in excellent shape and is operating correctly. I called Kinetico again, after standing me up twice, finally a different tech arrives 4 weeks later. Tech came out and forced the system into regeneration said everything was OK, the system forked fine for about 3 to 4 weeks then went downhill again. This past March after 23 years of trouble free service I started to experience an intermittent loss of soft water with my K60 system. Kinetico headquarters has told me I need to heed my dealers advice and decision.independently owned dealers can refuse service to customers.Can you say.dealer network system failure!!!!!!!!! I have kicked my Kinetico dealer to the curb due to ownership greed and arrogance.
